A Review on the Impact of Online Banking on Customer Satisfaction: A Comparative Analysis of User Experience and Service Quality Factors in Online Banking
dc.contributor.author | Sewwandini, HT | |
dc.contributor.author | Hettige, B | |
dc.date.accessioned | 2023-11-10T04:40:55Z | |
dc.date.available | 2023-11-10T04:40:55Z | |
dc.date.issued | 2023-09 | |
dc.identifier.uri | http://ir.kdu.ac.lk/handle/345/7079 | |
dc.language.iso | en | en_US |
dc.subject | Online banking | en_US |
dc.subject | Customer satisfaction | en_US |
dc.subject | User experience | en_US |
dc.subject | Customer service | en_US |
dc.title | A Review on the Impact of Online Banking on Customer Satisfaction: A Comparative Analysis of User Experience and Service Quality Factors in Online Banking | en_US |
dc.type | Article Full Text | en_US |
dc.identifier.faculty | Computing | en_US |
dc.identifier.journal | KDU IRC | en_US |
dc.identifier.pgnos | 21 | en_US |
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